This information is based on Japanese-market vehicles (JDM specification). Parts and symptoms may differ in your market.
Alphard: common problems
Pick a symptom to see what to suspect first, how to tell, and typical repair cost.
Pick a model code / engine to switch the weak points, cases and common failures below.
Illustration for referenceBy symptom
No reviewed cases for this model yet.
Most common failures on this model (by part)
Share of the 185 repair cases we collected in which each part was the cause or was replaced. This is not a failure rate per vehicle on the road.
- Inverter (hybrid)32 cases 17%Main symptom: Stalling / stops while drivingtypically around 120,000 km
- スライドドアモーター・ケーブル23 cases 12%Main symptom: Sliding door won't open or closetypically around 60,000 km
- CVT22 cases 12%Main symptom: Cannot drive / immobiletypically around 80,000 km
- O2 / A/F sensor10 cases 5%Main symptom: Check engine light ontypically around 50,000 km
- ハイブリッド用ウォーターポンプ(インバーター冷却)8 cases 4%Main symptom: Hybrid system warningtypically around 90,000 km
- ハイブリッドトランスアクスル7 cases 4%Main symptom: Stalling / stops while drivingtypically around 140,000 km
- Drive shaft6 cases 3%Main symptom: Creaking when turning the wheeltypically around 60,000 km
- Radiator6 cases 3%Main symptom: Coolant leak / coolant losstypically around 90,000 km
- Body panel5 cases 3%Main symptom: Broken or detached partstypically around 90,000 km
- Wheel hub bearing4 cases 2%Main symptom: Clicking when turningtypically around 70,000 km
Hybrid system life expectancy (from case mileage)
Mileage at the time the HV battery, inverter and similar parts were the cause or were replaced. This is not an average lifespan but the median and range (10th to 90th percentile) of the mileage at replacement.
| Part | Japanese cases | Overseas cases |
|---|---|---|
| Inverter (hybrid) | Median 120,000 km (86,000 to 180,000 km, 32 cases) | Too few cases with mileage |
| ハイブリッド用ウォーターポンプ(インバーター冷却) | Median 89,000 km (27,000 to 150,000 km, 7 cases) | Too few cases with mileage |
| ハイブリッドトランスアクスル | Median 140,000 km (96,000 to 191,000 km, 7 cases) | Too few cases with mileage |
Cases without mileage are excluded. Results vary widely with usage (repeated short trips vs. long highway runs) and climate.
2AZ-FXE 2.4L ハイブリッド(10系 THS-C)
- Model codes
ATH10- Years
- 2003〜2008
By symptom
- Hybrid system warning26 cases · not reviewed yet
- Stalling / stops while driving24 cases · not reviewed yet
- Cannot drive / immobile23 cases · not reviewed yet
- No acceleration / lack of power8 cases · not reviewed yet
- Engine won't start (starter doesn't turn)6 cases · not reviewed yet
- All warning lights come on5 cases · not reviewed yet
- Harsh shifting4 cases · not reviewed yet
- Coolant leak / coolant loss3 cases · not reviewed yet
Common failures (by part)
- Inverter (hybrid)30 cases 39%Main symptom: Stalling / stops while drivingtypically around 120,000 km
- CVT11 cases 14%Main symptom: Cannot drive / immobiletypically around 130,000 km
- ハイブリッド用ウォーターポンプ(インバーター冷却)8 cases 11%Main symptom: Hybrid system warningtypically around 90,000 km
- ハイブリッドトランスアクスル7 cases 9%Main symptom: Stalling / stops while drivingtypically around 140,000 km
- ハイブリッドコンピューター(HV ECU)4 cases 5%Main symptom: Cannot drive / immobiletypically around 140,000 km
- Radiator4 cases 5%Main symptom: Coolant leak / coolant losstypically around 90,000 km
- Piston rings2 cases 3%Main symptom: Oil consumption
- スライドドアモーター・ケーブル2 cases 3%Main symptom: Sliding door won't open or close
2AZ-FE 2.4L(10系、4AT)
- Model codes
AHN10ANH10ANH15- Years
- 2002〜2008
By symptom
- Sliding door won't open or close12 cases · not reviewed yet
- Check engine light on8 cases · not reviewed yet
- Coolant leak / coolant loss6 cases · not reviewed yet
- Stalling / stops while driving4 cases · not reviewed yet
- Clicking when turning3 cases · not reviewed yet
- Creaking when turning the wheel3 cases · not reviewed yet
- Heater not warm2 cases · not reviewed yet
- Rattling / clattering from the engine2 cases · not reviewed yet
Common failures (by part)
- スライドドアモーター・ケーブル13 cases 28%Main symptom: Sliding door won't open or closetypically around 60,000 km
- O2 / A/F sensor7 cases 15%Main symptom: Check engine light ontypically around 60,000 km
- Drive shaft5 cases 11%Main symptom: Creaking when turning the wheeltypically around 60,000 km
- Fuel pump2 cases 4%Main symptom: Stalling / stops while driving
- Head gasket2 cases 4%Main symptom: Coolant leak / coolant loss
- Wheel hub bearing2 cases 4%Main symptom: Clicking when turning
- Radiator2 cases 4%Main symptom: Coolant leak / coolant loss
- Throttle body2 cases 4%Main symptom: No acceleration / lack of power
2AZ-FE 2.4L(20系、CVT)
- Model codes
ANH20ANH25- Years
- 2008〜2015
By symptom
- Cannot drive / immobile3 cases · not reviewed yet
- Vibration while driving3 cases · not reviewed yet
- Paint peeling / flaking2 cases · not reviewed yet
- Stalling / stops while driving2 cases · not reviewed yet
- Engine noise when cold2 cases · not reviewed yet
- Whining from the engine2 cases · not reviewed yet
- Harsh shifting2 cases · not reviewed yet
Common failures (by part)
- CVT6 cases 32%Main symptom: Whining from the enginetypically around 70,000 km
- Alternator2 cases 11%Main symptom: Stalling / stops while driving
- Body panel2 cases 11%Main symptom: Noise from underneath
- コンロッド(エンジン内部破損)2 cases 11%Main symptom: Engine noise when cold
- Paint2 cases 11%Main symptom: Paint peeling / flaking
- Differential1 cases 5%Main symptom: Cannot drive / immobile
- ECU1 cases 5%Main symptom: ハンドルが激しく振動する・勝手に動く
- Wheel hub bearing1 cases 5%Main symptom: エンジンからの異音
1MZ-FE 3.0L V6(10系、5AT)
- Model codes
MNH10MNH15- Years
- 2002〜2008
By symptom
- Sliding door won't open or close8 cases · not reviewed yet
- Check engine light on2 cases · not reviewed yet
Common failures (by part)
- スライドドアモーター・ケーブル7 cases 44%Main symptom: Sliding door won't open or closetypically around 50,000 km
- O2 / A/F sensor2 cases 13%Main symptom: Check engine light on
- Wiring / connector2 cases 13%Main symptom: Sliding door won't open or close
- Bracket / stay1 cases 6%Main symptom: Heavy steering
- Drive shaft1 cases 6%Main symptom: Noise from underneath
- Exhaust gasket / heat shield1 cases 6%Main symptom: Rattling from underneath
- Wheel hub bearing1 cases 6%Main symptom: Speed-related humming / droning
- Ignition coils1 cases 6%Main symptom: Rough idle / vibration
2AR-FE 2.5L(30系、CVT)
- Model codes
AGH30AGH35- Years
- 2015〜2023
By symptom
- Speed-related humming / droning4 cases · not reviewed yet
- Check engine light on2 cases · not reviewed yet
Common failures (by part)
- CVT4 cases 29%Main symptom: Speed-related humming / droningtypically around 70,000 km
- Battery1 cases 7%Main symptom: Stalling / stops while driving
- Body panel1 cases 7%Main symptom: Broken or detached parts
- Brake pads1 cases 7%Main symptom: Brake squeal
- Crank / cam seal1 cases 7%Main symptom: Oil leak / seepage
- Differential1 cases 7%Main symptom: Speed-related humming / droning
- HIDバラスト1 cases 7%Main symptom: All warning lights come on
- Headlight bulb1 cases 7%Main symptom: Lights not working
2AZ-FXE 2.4L ハイブリッド(20系)
- Model codes
ATH20- Years
- 2011〜2015
By symptom
- No acceleration / lack of power3 cases · not reviewed yet
- Hybrid system warning2 cases · not reviewed yet
Common failures (by part)
- Inverter (hybrid)2 cases 40%Main symptom: No acceleration / lack of power
- CVT1 cases 20%Main symptom: Speed-related humming / droning
- Engine oil1 cases 20%Main symptom: No acceleration / lack of power
- メーターパネル・基板1 cases 20%Main symptom: Navigation / meter reboots
2GR-FE 3.5L V6(20系、6AT)
- Model codes
GGH20GGH25- Years
- 2008〜2015
By symptom
No reviewed cases for this engine yet. See the All engines tab.
Common failures (by part)
- Weather strip / seal2 cases 40%Main symptom: Paint peeling / flaking
- ECU1 cases 20%Main symptom: ハンドルが激しく振動する・勝手に動く
- 燃料タンク・サクションチューブ1 cases 20%Main symptom: No acceleration / lack of power
- ステアリングインターミディエイトシャフト1 cases 20%Main symptom: ハンドルからカタカタ・ガタつき
- フロントガラス1 cases 20%Main symptom: Paint peeling / flaking
2AR-FXE 2.5L ハイブリッド(30系)
- Model codes
AYH30- Years
- 2015〜2023
By symptom
No reviewed cases for this engine yet. See the All engines tab.
Common failures (by part)
- Seat belt1 cases 100%Main symptom: Seat belt fault
