This information is based on Japanese-market vehicles (JDM specification). Parts and symptoms may differ in your market.
Nissan
Serena: common problems
Pick a symptom to see what to suspect first, how to tell, and typical repair cost.
Pick a model code / engine to switch the weak points, cases and common failures below.
Illustration for referenceBy symptom
No reviewed cases for this model yet.
Most common failures on this model (by part)
Share of the 1365 repair cases we collected in which each part was the cause or was replaced. This is not a failure rate per vehicle on the road.
- CVT467 cases 34%Main symptom: Won't go into gear / won't shifttypically around 80,000 km
- Alternator259 cases 19%Main symptom: Engine noise when coldtypically around 70,000 km
- Injectors109 cases 8%Main symptom: Check engine light ontypically around 60,000 km
- ABS unit69 cases 5%Main symptom: ABS / stability warning light ontypically around 60,000 km
- Brake actuator (hybrid)33 cases 2%Main symptom: Brake warning light ontypically around 60,000 km
- A/C compressor31 cases 2%Main symptom: Air-con not coldtypically around 50,000 km
- Lower arm / bush28 cases 2%Main symptom: Broken or detached partstypically around 80,000 km
- Ball joint22 cases 2%Main symptom: Broken or detached partstypically around 80,000 km
- Electric cooling fan21 cases 2%Main symptom: Air-con not coldtypically around 60,000 km
- Engine mount18 cases 1%Main symptom: Vibration while drivingtypically around 70,000 km
Petrol559 cases
MR20DD 2.0L（C26、S-HYBRID含む、CVT）
- Model codes
C26FC26FNC26FNPC26HC26HFC26NC26- Years
- 2010〜2016
By symptom
- Engine noise when cold76 cases · not reviewed yet
- Cannot drive / immobile64 cases · not reviewed yet
- Stalling / stops while driving59 cases · not reviewed yet
- Whining from the engine56 cases · not reviewed yet
- Vibration while driving50 cases · not reviewed yet
- No acceleration / lack of power47 cases · not reviewed yet
- Rattling / clattering from the engine45 cases · not reviewed yet
- Won't go into gear / won't shift41 cases · not reviewed yet
Common failures (by part)
- Alternator250 cases 45%Main symptom: Engine noise when coldtypically around 70,000 km
- CVT177 cases 32%Main symptom: No acceleration / lack of powertypically around 70,000 km
- A/C compressor21 cases 4%Main symptom: Air-con not coldtypically around 50,000 km
- Electric cooling fan18 cases 3%Main symptom: Air-con not coldtypically around 60,000 km
- Ball joint9 cases 2%Main symptom: Cannot drive / immobiletypically around 100,000 km
- Lower arm / bush9 cases 2%Main symptom: Broken or detached partstypically around 90,000 km
- Drive belt7 cases 1%Main symptom: Temperature warning / overheatingtypically around 100,000 km
- Timing chain7 cases 1%Main symptom: Stalling / stops while drivingtypically around 100,000 km
Petrol322 cases
MR20DD 2.0L（C27、S-HYBRID、CVT）
- Model codes
C27GC27GFC27GFN27GFNC27GNC27- Years
- 2016〜2022
By symptom
- Check engine light on91 cases · not reviewed yet
- Rough idle / vibration47 cases · not reviewed yet
- ABS / stability warning light on41 cases · not reviewed yet
- Idle stop not working37 cases · not reviewed yet
- Brake warning light on34 cases · not reviewed yet
- Hard starting / takes a long time33 cases · not reviewed yet
- Broken or detached parts25 cases · not reviewed yet
- Stalling / stops while driving23 cases · not reviewed yet
Common failures (by part)
- Injectors109 cases 34%Main symptom: Check engine light ontypically around 60,000 km
- ABS unit65 cases 20%Main symptom: ABS / stability warning light ontypically around 60,000 km
- Brake actuator (hybrid)29 cases 9%Main symptom: Brake warning light ontypically around 60,000 km
- CVT16 cases 5%Main symptom: Won't go into gear / won't shifttypically around 60,000 km
- EGR valve15 cases 5%Main symptom: Check engine light ontypically around 60,000 km
- Lower arm / bush8 cases 2%Main symptom: Broken or detached partstypically around 70,000 km
- Spark plugs8 cases 2%Main symptom: Check engine light ontypically around 60,000 km
- Alternator7 cases 2%Main symptom: Engine noise when coldtypically around 30,000 km
Petrol180 cases
SR20DE 2.0L（C24 前期、ハイパーCVT）
- Model codes
PC24PNC24- Years
- 1999〜2001
By symptom
- Won't go into gear / won't shift90 cases · not reviewed yet
- Revs rise but no drive (slipping)51 cases · not reviewed yet
- No acceleration / lack of power45 cases · not reviewed yet
- Harsh shifting21 cases · not reviewed yet
- Cannot drive / immobile18 cases · not reviewed yet
- Stalling / stops while driving8 cases · not reviewed yet
- 意図しない急ブレーキ・急減速8 cases · not reviewed yet
- Broken or detached parts4 cases · not reviewed yet
Common failures (by part)
- CVT170 cases 94%Main symptom: Won't go into gear / won't shifttypically around 90,000 km
- ABS wheel speed sensor1 cases 1%Main symptom: Weak brakes / long pedal
- Automatic transmission (ATF)1 cases 1%Main symptom: Revs rise but no drive (slipping)
- ECU1 cases 1%Main symptom: Burning smell
- EGR valve1 cases 1%Main symptom: No acceleration / lack of power
- Wheel hub bearing1 cases 1%Main symptom: ハンドルからカタカタ・ガタつき
- Leaf spring1 cases 1%Main symptom: Broken or detached parts
- Lower arm / bush1 cases 1%Main symptom: Cannot drive / immobile
Petrol170 cases
MR20DE 2.0L（C25、CVT）
- Model codes
C25CC25CNC25NC25- Years
- 2005〜2010
By symptom
- Broken or detached parts22 cases · not reviewed yet
- No acceleration / lack of power16 cases · not reviewed yet
- Noise from underneath16 cases · not reviewed yet
- Vibration while driving15 cases · not reviewed yet
- Cannot drive / immobile14 cases · not reviewed yet
- Revs rise but no drive (slipping)13 cases · not reviewed yet
- Coolant leak / coolant loss9 cases · not reviewed yet
- Stalling / stops while driving9 cases · not reviewed yet
Common failures (by part)
- CVT44 cases 26%Main symptom: Revs rise but no drive (slipping)typically around 80,000 km
- Engine mount18 cases 11%Main symptom: Vibration while drivingtypically around 70,000 km
- 燃料タンク・サクションチューブ11 cases 6%Main symptom: Noise from underneathtypically around 100,000 km
- Radiator10 cases 6%Main symptom: Coolant leak / coolant losstypically around 90,000 km
- Lower arm / bush9 cases 5%Main symptom: Noise from underneathtypically around 110,000 km
- スパイラルケーブル8 cases 5%Main symptom: Airbag warning light ontypically around 130,000 km
- A/C compressor7 cases 4%Main symptom: Air-con not coldtypically around 50,000 km
- Ball joint7 cases 4%Main symptom: Cannot drive / immobiletypically around 70,000 km
Petrol82 cases
QR20DE 2.0L（C24 後期、CVT）
- Model codes
TC24TNC24- Years
- 2001〜2005
By symptom
- Won't go into gear / won't shift25 cases · not reviewed yet
- No acceleration / lack of power18 cases · not reviewed yet
- Harsh shifting11 cases · not reviewed yet
- Revs rise but no drive (slipping)10 cases · not reviewed yet
- Vibration while driving10 cases · not reviewed yet
- Cannot drive / immobile6 cases · not reviewed yet
- 意図しない急加速（申告）6 cases · not reviewed yet
- Stalling / stops while driving5 cases · not reviewed yet
Common failures (by part)
- CVT52 cases 63%Main symptom: Won't go into gear / won't shifttypically around 80,000 km
- Timing chain6 cases 7%Main symptom: Check engine light ontypically around 70,000 km
- スライドドアモーター・ケーブル4 cases 5%Main symptom: Sliding door won't open or closetypically around 70,000 km
- Automatic transmission (ATF)3 cases 4%Main symptom: Won't go into gear / won't shift
- Crank sensor2 cases 2%Main symptom: Rough idle / vibration
- 燃料タンク・サクションチューブ2 cases 2%Main symptom: エンジンからの異音
- ABS wheel speed sensor1 cases 1%Main symptom: Won't go into gear / won't shift
- Bracket / stay1 cases 1%Main symptom: No acceleration / lack of power
Hybrid20 cases
HR12 1.2L e-POWER（C27）
- Model codes
HC27HFC27- Years
- 2018〜2022
By symptom
- 運転支援の誤作動・誤警報4 cases · not reviewed yet
- Cannot drive / immobile4 cases · not reviewed yet
- Noise from underneath4 cases · not reviewed yet
- Broken or detached parts4 cases · not reviewed yet
- Brake warning light on4 cases · not reviewed yet
- Hybrid system warning2 cases · not reviewed yet
Common failures (by part)
- ABS unit4 cases 20%Main symptom: 運転支援の誤作動・誤警報typically around 60,000 km
- Brake actuator (hybrid)4 cases 20%Main symptom: Brake warning light ontypically around 60,000 km
- Hybrid battery2 cases 10%Main symptom: Hybrid system warning
- A/C compressor1 cases 5%Main symptom: Air-con not cold
- Ball joint1 cases 5%Main symptom: Oil leak / seepage
- Bracket / stay1 cases 5%Main symptom: Brake dragging / locked wheel
- CVT1 cases 5%Main symptom: Noise from underneath
- Lower arm / bush1 cases 5%Main symptom: Cannot drive / immobile
Hybrid9 cases
HR14 1.4L e-POWER（C28）
- Model codes
GC28GFC28- Years
- 2023〜
By symptom
- Engine won't start (starter doesn't turn)3 cases · not reviewed yet
- Flat or weak battery3 cases · not reviewed yet
- Air-con not cold2 cases · not reviewed yet
- Navigation / meter reboots2 cases · not reviewed yet
Common failures (by part)
- Battery2 cases 22%Main symptom: Engine won't start (starter doesn't turn)
- A/C compressor1 cases 11%Main symptom: Air-con not cold
- 12V auxiliary battery1 cases 11%Main symptom: Engine won't start (starter doesn't turn)
- Body panel1 cases 11%Main symptom: 運転支援の誤作動・誤警報
- カメラ（運転支援・バック）1 cases 11%Main symptom: Navigation / meter reboots
- Hybrid battery1 cases 11%Main symptom: 走行中に電源が落ちる・システム停止
- メーターパネル・基板1 cases 11%Main symptom: 運転支援の誤作動・誤警報
- Rear heater1 cases 11%Main symptom: Air-con not cold
Petrol5 cases
MR20DD 2.0L（C28、CVT）
- Model codes
C28FC28FNC28NC28- Years
- 2022〜
By symptom
No reviewed cases for this engine yet. See the All engines tab.
Common failures (by part)
- クリアランスソナー2 cases 40%Main symptom: Navigation / meter reboots
- Battery1 cases 20%Main symptom: Engine won't start (starter doesn't turn)
- CVT1 cases 20%Main symptom: 走行中に電源が落ちる・システム停止
- ECU1 cases 20%Main symptom: Door lock / smart key not working
Diesel4 cases
YD25 2.5L ディーゼル（C24）
- Model codes
VC24VNC24- Years
- 1999〜2001
By symptom
- Stalling / stops while driving2 cases · not reviewed yet
- Cannot drive / immobile2 cases · not reviewed yet
Common failures (by part)
- Supply pump (high-pressure fuel pump)2 cases 50%Main symptom: Stalling / stops while driving
- Timing chain1 cases 25%Main symptom: エンジンからの異音
- Turbocharger1 cases 25%Main symptom: White smoke
Petrol3 cases
QR25DE 2.5L（C24）
- Model codes
RC24- Years
- 2002〜2005
By symptom
No reviewed cases for this engine yet. See the All engines tab.
Common failures (by part)
- Automatic transmission (ATF)1 cases 33%Main symptom: Rattling / clattering from the engine
- Bracket / stay1 cases 33%Main symptom: Broken or detached parts
- Headlight bulb1 cases 33%Main symptom: ランプ内側の曇り
Petrol2 cases
MR20 2.0L ガソリン
By symptom
No reviewed cases for this engine yet. See the All engines tab.
Common failures (by part)
- Alternator1 cases 50%Main symptom: Engine noise when cold
- CVT1 cases 50%Main symptom: Whining from the engine